Maker’s Business Toolkit
Privacy Policy

 

INTRODUCTION:

We take safeguarding online privacy seriously. Please read the whole of this statement carefully as it sets out what information we may collect from you, how we may use it and your rights in respect of our use and the key details of our privacy policy.
From time to time, we may need to change our privacy policy because of changes in our organisation, legislation or in our attempts to serve your needs better. We will use reasonable efforts to publish any changes to our privacy statement. 
Small Village Big Business Ltd t/a Maker's Business Toolkit is responsible for collecting, processing, storing and safe-keeping personal and other information as part of providing a service and carrying out our regular business activities.
Any questions regarding our processing of personal data should be directed to us via [email protected]

 

CONTACT DETAILS

Full name of legal entity: Small Village Big Business Ltd
Company Registration Number: 14013444
VAT Number: 408097589
Registered Address:
Suite F16, St George's Business Park, 
Sittingbourne, ME10 3TB
United Kingdom
Email address: [email protected]

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at [email protected]

 

SCOPE

Our Privacy Statement governs any kind of processing where we are acting as a data controller or co-controller (including collection, use, transfer, storage and deletion) of personally identifiable information (any information that may be used to identify a physical person, and any other information associated therewith) about natural persons. This statement applies to our processing of data collected through any means, actively as well as passively, from persons located anywhere in the world. 
We are guided by the following principles when processing data:
  • We will only collect data for specific and specified purposes; we will make it clear at the point when we request your information, what we are collecting it for and how we are going to use it;
  • We will not collect data beyond what is necessary to accomplish those purposes; we will minimise the amount of information we collect from you to what we need to deliver the services required;
  • We will collect and use your personal information only if we have sensible business reasons for doing so, such as confirming and fulfilling the order of goods or services that you have purchased, and/or contacting you with an email newsletter and/or relevant offers from time to time;
  • We will not use your data for purposes other than those for which it was collected, accepted as stated within our policy, or with your prior consent;
  • We will seek to verify and/or update your data periodically and we will accept requests from you for amendment of the data held;
  • We will apply high technical standards to make our processing of data secure;
  • Except otherwise stated, we will not store data in identifiable form longer than is necessary to accomplish its purpose or as required by law. 

 

INFORMATION COLLECTED

The information we may collect about you could include, but is not limited to:
  • Customer data, such as your name, title, billing address, delivery address, email address, phone number, contact details, purchase details and your card details
  • Any data you send to us in the course of communication, whether that be through a contact form on our website, social media messaging, social media posting, email or any other communication you send us
  • User data about how you use our website and any online services, together with any data that you post for publication on our website or through other online services.
  • Technical data that includes data about how you use our website or other online services, such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website.
  • Marketing data such as your communication preferences and preferences in receiving marketing communications from us
We will collect information from you when:
  • You sign up to our newsletter or mailing list
  • You download an opt-in
  • You join a course, membership or programme
  • You contact us for information via our website or social media channels, by phone or email
  • You post on our social media channels, website or blog
  • You work with us in a commercial capacity
    We may use the information collected to:
    • Allow you to process a booking for a product or course
    • Create a profile for you on our site
    • Send you our newsletters or provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes 
    • Ensure that content from our site is presented to you in the most effective manner for you and your computer
    • Allow you to participate in the service you have purchased
    • Notify you about changes to our service

       

    INFORMATION STORAGE

    If you provide us with your email address it will be stored, along with your first name and surname via Mailerlite who have their own privacy policy and will protect your data. You can find out more here: https://www.mailerlite.com/legal/privacy-policy

     

    LEGAL BASIS FOR PROCESSING YOUR DATA

    The General Data Protection Regulation (GDPR) provides that processing of your data shall only be lawful if and to the extent that at least one of the following applies:
    • You have consented
    • For the performance of a contract
    • For compliance with a legal obligation which we must perform
    • To protect vital interests of your or another person
    • It is in the public interest
    • It is in the legitimate interests pursued by us or a third party
    We collect data for the purposes set out above. Data is managed to ensure that it is either erased from our system when it is no longer required for the purpose for which it was collected, retained for legal reasons or minimised and retained. 
    Any health data collected from you has special protection and is limited to that permissible by law. 

     

    LINKS FROM OUR SITE

    Our site contains links to and from other websites which are operated by individuals and companies over which we have no direct control. If you follow a link to any of these websites, please note that these websites have their own privacy and terms of use policies. We do not accept any responsibility or liability for these policies. We advise you to check the policies for third party sites before you submit any personal data to the website. 

     

    MARKETING EMAILS

    We will make it as easy as we can for you to opt out of unwanted processing, providing it does not restrict our ability to provide you with the primary service you have requested. 

    Please note if you wish to unsubscribe from any marketing emails that you have signed up for, you can do so by emailing [email protected] or by clicking on the unsubscribe link on the marketing email that was sent to you (every email will contain one at the bottom). It may take 24 hours for this to become effective.

     

    WEBSITE ANALYTICS & TARGETED MARKETING

    We use website analytics to provide the best user experience and service to you and to evaluate and improve our site. We utilise third party data analytics service providers such as Google Analytics to improve our visibility and to monitor website browser behaviour and navigation across our site.
    These third-party data analytics service providers collect this information on our behalf in accordance with our instructions and in line with their own privacy policies. Our service providers may collect the following data about the way you use our site, which will almost always be anonymised and aggregated before reporting back to us:
    • Number of visitors to our site
    • Pages visited whilst using the site and time spent per page
    • Page interaction information, such as scrolling, clicks and browsing methods
    • Source location and details about where users go when they leave the site
    • Page response times and any download errors
    • Other technical information relating to end user device, such as IP address or browser plug-in

    From time to time we may use the information collected about you to present you with targeted advertisements using platforms such as Facebook, Twitter, Google and/or Instagram.

    CHANGES TO OUR POLICY & FUTURE PROCESSING

    We do not intend to process your personal information except for the reasons stated within this privacy notice. If this changes, this privacy notice will be amended and placed on our website at https://makersbusinesstoolkit.com/privacy-policy/ and we will contact you by email to notify you of any changes.

     

    POLICY DETAILS

    We continually review our privacy practices and may change our policy and privacy statement from time to time. When we do this an amended privacy statement will be placed on our website at
    This privacy notice was published on 5/5/2022 and last updated on 5/5/2022
    If you are concerned about how we are collecting, using and/or sharing your personal information, you can contact our Data Protection Officer at [email protected]