How Multitasking is Costing You Time and Money

How Multitasking is Costing You Time and Money

As one person businesses (for the most part), we makers have to ensure that we are making the most of the time we have available for our businesses. Whether you’re working on your business a few hours a week or full time, your time is the most valuable resource you...
Should you do Sale or Return?

Should you do Sale or Return?

Start a conversation about Sale or Return (or Consignment as it is know elsewhere in the world) amongst a group of makers and you’re likely to get some pretty strongly worded responses. Sale or Return definitely gets a bad rap and there’s no question that it’s not the...
Three Ways You’re Wasting Your Time on Facebook

Three Ways You’re Wasting Your Time on Facebook

You’re probably wasting a lot of time on Facebook. And, no, I don’t mean by watching cute animal videos and scrolling through your frenemies’ photostream. Who really does that anyway? *ahem* If you’re doing any of these three things you’re wasting time with your...
Why you ABSOLUTELY must have a mailing list

Why you ABSOLUTELY must have a mailing list

I bang on about this all the time but, seriously, having a mailing list is the single best thing you can do for your business, right now, TODAY. Sometimes creating a business around the things that you make can seem completely overwhelming. It can seem really...
How to handle customer complaints with grace

How to handle customer complaints with grace

How you communicate with your customers is a vital part of your branding strategy and it’s so important that you get it right. When people reach out to you with a problem (or even a complaint), it’s an opportunity for you to improve your processes and make your sales...