It’s all just FEEDBACK

It’s all just FEEDBACK

What if I said that the majority of the problems and difficulties you are facing in your handmade or art business at this moment in time are all linked? What if I said that they are the result of one small error? What if I said that none of them could even start to get fixed before you correct this error? It’s an error that all of us are making every single day. It’s an error that’s completely understandable and completely human and yet completely toxic to your business.

How to manage your handmade business in a recession

How to manage your handmade business in a recession

This year there has been not one, but two shocking election results that have resulted in the world stock markets moving sharply downwards. These shocks have caused people to be very concerned about the economy and, in some cases, fearful for the future. You might be one of those people or you might not. This post is not about politics. It does not matter if those people fearful for the future are right or wrong. It does not matter if their predictions become reality or not.

What to do when everything sucks!

What to do when everything sucks!

In business we have good months and bad months, good years and bad years. It usually, but not always, comes down to sales and whether we are selling as much work as we’d like to, or not. When we’re first getting started (and even after a few years’ experience), these...
How to handle customer complaints with grace

How to handle customer complaints with grace

How you communicate with your customers is a vital part of your branding strategy and it’s so important that you get it right. When people reach out to you with a problem (or even a complaint), it’s an opportunity for you to improve your processes and make your sales...
Are you worrying too much about what other artists think of you?

Are you worrying too much about what other artists think of you?

We artists and crafters are a funny bunch. We’re not like other businesses because our products are so personal. They are our hopes and dreams. They are our heart and soul. Sometimes they are like our children. As one lovely ceramicist I know said to me “selling your...
The Stop Doing List

The Stop Doing List

Trust me when I say that your small artist or craft business needs a stop doing list. It’s as important as your business plan or your bookkeeping. Keeping your energy and enthusiasm levels high is really crucial for the success of your business when your business...